DGS Welfare Counsellor for Seafarers 2026
Posted: 27 days ago
Posts: 1
Location: CENTRAL
Closed: 24 Apr 2026
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Job Details
DGS seeks a Professional Psychological Counsellor to operate a 24x7 Seafarer Welfare Counselling Helpline, providing confidential tele/online counselling to seafarers and their families. Responsibilities include handling issues such as stress, anxiety, depression, isolation, workplace conflict, repatriation distress, abandonment, family-related concerns, and suicidal ideation/self-harm risk; maintaining case logs; classifying and escalating high‑risk cases to designated authorities; documentation and monthly/quarterly reporting; and supporting awareness and preventive engagement through sessions and content development. The role is remote and on-call round the clock, requires adherence to confidentiality and ethical standards, and includes defined KPIs and reporting to the Deputy Director General of Crew Welfare or a designated officer.
- Level:
- central
- Other Information:
- Work mode: Remote/on-call; counsellor to maintain secure, confidential environment and reliable phone, laptop, and internet setup.
Job Summary
One contractual position of Welfare Counsellor for Seafarers is to run a 24x7 counselling helpline remotely, handle high-risk cases with defined escalation, and support awareness activities. Apply by email with the prescribed form and documents by 24th April 2026, 16:00 Hrs.
Important Dates
Age reckoning date (as printed on application form)
Last date to apply · Application closing date and time
Eligibility Criteria
1. Educational Qualifications
| Criteria | Details |
|---|---|
| MA degree in counselling psychology | Required |
2. Other Educational Qualifications
| Criteria | Details |
|---|---|
| Skills/competencies | Counselling support and psycho-social support; suicide prevention and handling high-risk cases. |
3. Experience Requirements
| Criteria | Details |
|---|---|
| Experience Range | 3 - N/A years |
| Tele-counselling | Experience in tele-counselling preferred. |
4. Age Limit
| Criteria | Details |
|---|---|
| Age Range | N/A - N/A years |
5. Language Requirements
| Criteria | Details |
|---|---|
| Languages | Proficiency in English and Hindi required. |
6. Other Eligibility
| Criteria | Details |
|---|---|
| Availability | Must be available on a 24×7 on-call basis. |
| Remote setup | Must have reliable phone, laptop, internet connectivity, access to communication platforms (calls, WhatsApp, email), and a confidential environment. |
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Post Details
Total Posts: 1
1. Welfare Counsellor for Seafarers
Eligibility Criteria:
- Essential qualification: MA in counselling psychology.
- Experience: Minimum 3–5 years of professional counselling experience; tele‑counselling experience preferred.
- Language: Proficiency in English and Hindi.
Salary Details
> Gross Salary: ₹60,000 Monthly
Other Information
- Remuneration basis: Monthly CTP of INR 60,000; base remuneration negotiable during interview based on experience and last pay drawn.
- Inclusions: Remuneration inclusive of communication (phone/internet) and infrastructure costs for remote counselling setup.
How to Apply
- 1. Submission mode:
- Email only; no hard copies will be accepted.
- 2. Where to send:
- Send scanned PDF of filled application and relevant documents to n.mukesh@gov.in and deo1.swfs@govcontractor.nic.in.
- 3. Subject line:
- Use ‘Welfare Counsellor Application’ as the email subject.
- 4. Deadline:
- Submit by 24th April 2026, latest by 16:00 Hrs.
- 5. Document limits:
- Application in not more than 8 pages; self-attested certificates/testimonials not more than 12 pages; single PDF not exceeding 20 pages.
- 6. Mandatory enclosures:
- Self-attested copies of certificates/testimonials, including educational qualifications; applications without these will be rejected.
Selection Process
- 1. Shortlisting:
- Applications shortlisted based on essential and desirable qualifications.
- 2. Written test:
- A written test may be conducted depending on applications received.
- 3. Interview:
- Interview may be conducted online.
- 4. Assessment areas (interview):
- Counselling practices (psycho-social support, crisis counselling, risk assessment, suicide prevention), handling distress/high‑risk tele‑counselling scenarios, communication skills, and suitability for 24×7 on‑call role.
- 5. Additional assessment:
- A case-based/situational assessment may be conducted to evaluate ability to handle real-life counselling scenarios.
Document Requirements
- 1. Application form:
- Use the application form provided with the ToR.
- 2. Identity/age/address proof:
- Attach evidence of date of birth and addresses as asked in the form.
- 3. Education proofs:
- Attach self-attested copies of educational qualifications (mandatory).
- 4. Experience/training:
- Attach self-attested experience certificates and training certificates, where applicable.
Important Instructions
- 1. Right to modify/cancel:
- Competent Authority may change, update, or modify the ToR at any stage; appointment may be cancelled/postponed if required.
- 2. No TA/DA:
- No TA/DA or expenses will be paid for attending the interview.
- 3. Canvassing:
- Canvassing in any form may lead to disqualification of candidature.
- 4. Confidentiality:
- Maintain confidentiality and non-judgmental communication; adhere to ethical counselling standards and secure record systems.
Interview Details
- 1. Mode:
- Interview may be conducted online.
- 2. Schedule communication:
- Date of interview will be informed via email to shortlisted candidates.
Training Details
- 1. Crisis intervention:
- Psychological First Aid training recommended.
- 2. Orientation:
- Mandatory orientation on maritime work environment and seafarer-specific stressors.
Disqualification Criteria
- 1. Canvassing:
- Canvassing in any form may lead to disqualification.
Other Information
- 1. Duration:
- Initial engagement for 12 months, extendable based on performance, utilization, and policy considerations.
- 2. Reporting:
- Administrative oversight of Deputy Director General of Crew Welfare or designated officer; predefined crisis escalation protocol; monthly performance review meetings.
- 3. KPIs:
- Calls/messages handled, average response time, counselling hours delivered, case resolution rate, high‑risk case response time, beneficiary feedback, and awareness sessions conducted.
Contact Details
Other Information
Clarification email: For any clarification, email deo1.swfs@govcontractor.nic.in.
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DGS Welfare Counsellor for Seafarers 2026
Posted: 27 days ago
Posts: 1
Location: CENTRAL
Closed: 24 Apr 2026
My Bharat Jobs - Govt Alert App
Get real-time alerts for Sarkari jobs across India — fast, free, and without ads.
Job Details
DGS seeks a Professional Psychological Counsellor to operate a 24x7 Seafarer Welfare Counselling Helpline, providing confidential tele/online counselling to seafarers and their families. Responsibilities include handling issues such as stress, anxiety, depression, isolation, workplace conflict, repatriation distress, abandonment, family-related concerns, and suicidal ideation/self-harm risk; maintaining case logs; classifying and escalating high‑risk cases to designated authorities; documentation and monthly/quarterly reporting; and supporting awareness and preventive engagement through sessions and content development. The role is remote and on-call round the clock, requires adherence to confidentiality and ethical standards, and includes defined KPIs and reporting to the Deputy Director General of Crew Welfare or a designated officer.
- Level:
- central
- Other Information:
- Work mode: Remote/on-call; counsellor to maintain secure, confidential environment and reliable phone, laptop, and internet setup.
Job Summary
One contractual position of Welfare Counsellor for Seafarers is to run a 24x7 counselling helpline remotely, handle high-risk cases with defined escalation, and support awareness activities. Apply by email with the prescribed form and documents by 24th April 2026, 16:00 Hrs.
Important Dates
Age reckoning date (as printed on application form)
Last date to apply · Application closing date and time
Eligibility Criteria
1. Educational Qualifications
| Criteria | Details |
|---|---|
| MA degree in counselling psychology | Required |
2. Other Educational Qualifications
| Criteria | Details |
|---|---|
| Skills/competencies | Counselling support and psycho-social support; suicide prevention and handling high-risk cases. |
3. Experience Requirements
| Criteria | Details |
|---|---|
| Experience Range | 3 - N/A years |
| Tele-counselling | Experience in tele-counselling preferred. |
4. Age Limit
| Criteria | Details |
|---|---|
| Age Range | N/A - N/A years |
5. Language Requirements
| Criteria | Details |
|---|---|
| Languages | Proficiency in English and Hindi required. |
6. Other Eligibility
| Criteria | Details |
|---|---|
| Availability | Must be available on a 24×7 on-call basis. |
| Remote setup | Must have reliable phone, laptop, internet connectivity, access to communication platforms (calls, WhatsApp, email), and a confidential environment. |
🎯 One App for All Govt Jobs. Zero Ads.
Track jobs by state, department, or stage. Get real-time alerts and save your favorites — without any login or distractions.
- ✅ Real-time verified alerts
- 📍 Smart filters for state & department
- 🔔 Personalized notifications
Post Details
Total Posts: 1
1. Welfare Counsellor for Seafarers
Eligibility Criteria:
- Essential qualification: MA in counselling psychology.
- Experience: Minimum 3–5 years of professional counselling experience; tele‑counselling experience preferred.
- Language: Proficiency in English and Hindi.
Salary Details
> Gross Salary: ₹60,000 Monthly
Other Information
- Remuneration basis: Monthly CTP of INR 60,000; base remuneration negotiable during interview based on experience and last pay drawn.
- Inclusions: Remuneration inclusive of communication (phone/internet) and infrastructure costs for remote counselling setup.
How to Apply
- 1. Submission mode:
- Email only; no hard copies will be accepted.
- 2. Where to send:
- Send scanned PDF of filled application and relevant documents to n.mukesh@gov.in and deo1.swfs@govcontractor.nic.in.
- 3. Subject line:
- Use ‘Welfare Counsellor Application’ as the email subject.
- 4. Deadline:
- Submit by 24th April 2026, latest by 16:00 Hrs.
- 5. Document limits:
- Application in not more than 8 pages; self-attested certificates/testimonials not more than 12 pages; single PDF not exceeding 20 pages.
- 6. Mandatory enclosures:
- Self-attested copies of certificates/testimonials, including educational qualifications; applications without these will be rejected.
Selection Process
- 1. Shortlisting:
- Applications shortlisted based on essential and desirable qualifications.
- 2. Written test:
- A written test may be conducted depending on applications received.
- 3. Interview:
- Interview may be conducted online.
- 4. Assessment areas (interview):
- Counselling practices (psycho-social support, crisis counselling, risk assessment, suicide prevention), handling distress/high‑risk tele‑counselling scenarios, communication skills, and suitability for 24×7 on‑call role.
- 5. Additional assessment:
- A case-based/situational assessment may be conducted to evaluate ability to handle real-life counselling scenarios.
Document Requirements
- 1. Application form:
- Use the application form provided with the ToR.
- 2. Identity/age/address proof:
- Attach evidence of date of birth and addresses as asked in the form.
- 3. Education proofs:
- Attach self-attested copies of educational qualifications (mandatory).
- 4. Experience/training:
- Attach self-attested experience certificates and training certificates, where applicable.
Important Instructions
- 1. Right to modify/cancel:
- Competent Authority may change, update, or modify the ToR at any stage; appointment may be cancelled/postponed if required.
- 2. No TA/DA:
- No TA/DA or expenses will be paid for attending the interview.
- 3. Canvassing:
- Canvassing in any form may lead to disqualification of candidature.
- 4. Confidentiality:
- Maintain confidentiality and non-judgmental communication; adhere to ethical counselling standards and secure record systems.
Interview Details
- 1. Mode:
- Interview may be conducted online.
- 2. Schedule communication:
- Date of interview will be informed via email to shortlisted candidates.
Training Details
- 1. Crisis intervention:
- Psychological First Aid training recommended.
- 2. Orientation:
- Mandatory orientation on maritime work environment and seafarer-specific stressors.
Disqualification Criteria
- 1. Canvassing:
- Canvassing in any form may lead to disqualification.
Other Information
- 1. Duration:
- Initial engagement for 12 months, extendable based on performance, utilization, and policy considerations.
- 2. Reporting:
- Administrative oversight of Deputy Director General of Crew Welfare or designated officer; predefined crisis escalation protocol; monthly performance review meetings.
- 3. KPIs:
- Calls/messages handled, average response time, counselling hours delivered, case resolution rate, high‑risk case response time, beneficiary feedback, and awareness sessions conducted.
Contact Details
Other Information
Clarification email: For any clarification, email deo1.swfs@govcontractor.nic.in.
Share This Page
Let your network know about this content
Click below to copy the link and share it!
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